CPD*
* SIDC CPE points are recognised by FIMM, AICB and MIA
Learning Hours
2.5 hours (including Pre & Post Assessments)
Outline 1
Recognise the emerging issues potentially affecting the business of licensed intermediaries:
- Systemic risk, prudential standards, capital adequacy and stress test;
- Reputation risks arising from counterparties and/or service vendors/providers;
- Remuneration driving malpractices;
- Not adhering to KYC protocols;
- Conflict of interests;
- Churning customer accounts;
- Dealing with customer complaints and alternative dispute resolutions;
- Use of social media (e.g. Facebook and twitter) by market participants and intermediaries to differentiate between advice and guidance;
- Cyber-threats (including examples below) and the impact on the capital markets:
– Loss of critical data or data leakage – whether caused by unintentional or deliberate act;
– Social engineering in which customers are manipulated into disclosing confidential information which could lead to identity thefts, email frauds, and spams; and
– Loss of control over internet protocol (IP) addresses resulting from distributed denial of service (DDoS) attacks.
Learning Outcomes
By the end of this session, participants will be able to:
- Discuss and articulate the emerging issues potentially affecting the business of licensed intermediaries;
- Identify and understand the red flags of potential misconducts
Outline 2
The Securities Commission Malaysia: Regulatory Expectations
- Understand the role of the Securities Commission Malaysia as primary stakeholder in ensuring proper conduct through sound appreciation of:
- SC’s supervisory objectives and philosophy;
- Eleven core principles of SC supervision
- Importance of strong compliance framework and culture of compliance
- Core supervisory process;
- Spectrum of supervision including risk posed to the intermediaries from the perspective of conduct, microprudential, AML/CFT and systemic issues; and
- Common supervisory findings in the areas of Compliance framework and culture;
– Awareness and understanding of regulatory requirements;
– Adequacy of resources and controls. - Based on interactive discussions regarding red flags identify indicators of possible market misconduct.
Learning Outcomes
By the end of this session, participants will be able to:
Exercise judgement appropriately in ensuring
- proper conduct of licensed intermediaries
- effective dealings with the regulator – the Securities Commission Malaysia
Competencies
Core Risk Management (Proficiency Level 4) Foundational (Product) Capital Market Environment (Proficiency Level 4) Behavioural (Organisational Leadership) Strategic Thinking (Proficiency Level 4) |
Target Audience
Individual
Newly appointed directors and directors of CMSL holders
Sue Wan Wong
Partner, Wong & Partners
Sue Wan Wong is a partner in the Corporate, Commercial & Securities Practice Group of Wong & Partners, the member firm of Baker & McKenzie International in Malaysia.
Sue Wan has advised clients on issues relating to exchange controls, securities offerings, distributive trade, directors’ duties, shareholders’ rights, schemes of arrangement, general commercial, employment law, employee share option schemes and tax. She has undertaken numerous transactions relating to initial public offerings, restructuring, mergers and acquisitions including divestitures, foreign investments and joint ventures for both local and cross border transactions. She has also advised clients in the acquisition of shares in insurers and the transfers of insurance businesses vide schemes of transfer under the Malaysian Insurance Act 1996.
Sue Wan’s practice includes advising on a suite of financial services regulatory matters, including on establishment of financial service providers, regulatory enquiries, marketing of financial products and financial services compliance. She engages and advises businesses involved in the innovation, investment and development of financial technology (FinTech) products and services. Sue Wan has vast experience in advising clients at the forefront of innovation, helping to navigate the web of regulatory and compliance challenges, and to facilitate partnerships between industry players and regulators.
In addition to her practice with the Firm, Sue Wan is a member of the US-ASEAN Business Council (Financial Services Committee) and the Secretary of the FinTech Association of Malaysia, which aims to engage ASEAN public and private to advance regional financial sector development and integration, contribute to ASEAN’s development as a global asset class as regional governments implement the ASEAN Economic Community (AEC), and shape regional financial integration in line with committee members’ business objectives and global best practices.
Sue Wan was admitted to practice in Malaysia in 2003. She holds a Bachelor of Laws (Honours) from the University of Malaya, Malaysia and a Bachelor of Civil Law from the University of Oxford, United Kingdom.
Natalie Sylvia Chow
Assistant General Manager, Intermediary and Fund Supervision of Securities Commission Malaysia
Currently, Assistant General Manager with the Intermediary and Fund Supervision Business Group of Securities Commission, one of the unit head of Supervision Department, responsible for the supervision of investment banks and fund management companies.
Natalie has 27 years of working experience. Previously an Associate Director with PricewaterhouseCoopers, where she was with the Business Advisory Services for 15 years with vast consultancy experience on management, operations and finances of large scale, complex businesses from different industries such as hotels, manufacturing, pharmaceutical, property development and retail.
She has also worked in London for 4 years where she was involved in the project development of Green Homes as well as healthcare industry where she was responsible for the business development, operating policies and risk management whilst with Whipps Cross Hospital, NHS London.
Natalie graduated with Bachelor of Science degree from University Sains Malaysia and has an MBA from Portsmouth University, United Kingdom.
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